Customer-First Ocean City Shoreline Kitchen And Bath Remodeling
We Don’t Mind Doing The Little Things For
Free On Your Local Ocean City Project!
At Mast Contracting, We’d Rather Provide Elite
Services Than Count Nickels And Dimes
Kitchen and bath remodeling on the Ocean City shoreline often goes exactly as intended. However, it’s not unusual for your contractor to uncover a few minor, pre-existing issues along the way.
The nature of these unforeseen issues varies. But they typically call for small adjustments in your agreed-upon remodeling plans.
As a rule, the financial responsibility for these adjustments is yours, not your provider’s. And, in fact, many contractors will charge you for them, even if they don’t really amount to much.
This approach might add a little bit of cash to your provider’s bank account. But, needless to say, it’s not going to win any awards for quality customer service!
That’s why we do things differently at Mast Contracting. If our expert crews uncover modest, pre-existing problems during your kitchen or bath remodel, they’re empowered to deal with them.
Free of charge.
The way we figure it, our projects only turn out better when we tackle the small things. And that’s much more important than a few tweaks to our financial bottom line!
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Common Minor Issues During A Remodeling Project
There are a lot of factors to consider during a kitchen or bath remodeling project. Most of these factors can be identified beforehand. This means your contractor can take them into account and plan accordingly.
However, there may be issues that your remodeling company can’t account for in advance. This happens most often when the job calls for opening up one or more of your existing walls.
Sometimes, the behind-the-wall issues found during remodeling are major. In such circumstances, a substantial change of plans may be necessary to complete the project.
But in many cases, these newly discovered concerns are minor. For example, you may have a bit of damaged drywall or some missing insulation.
There may also be small problems in other areas of your Ocean City shoreline project. One issue we commonly see at Mast Contracting is wall outlets that must be relocated. This typically happens when new cabinet layouts don’t fit exactly as expected.
Problems like these are easy for any seasoned contractor to correct. The question is whether or not they’ll charge you for the time and effort.
Kitchen And Bath Remodeling Change Orders
If your contractor plans to charge you for such minor adjustments, they’ll create what’s known as a change order. This order is an amendment to your existing contract.
It formally states that you’re being charged more for the required adjustment. It also puts a dollar figure on that adjustment. You must then agree to the added charge on your bill.
At Mast Contracting, we’ve yet to see a customer who loves signing off on change orders. In fact, most homeowners are far from pleased at having to do so.
And, honestly, we don’t like it either. Not only do these orders complicate your project. They can potentially strain our relationship with you, our valued customer.
Of course, when we find major problems, change orders are sometimes unavoidable. But whenever we can, we steer clear of them.
How? By giving our project foremen the power to make small adjustments at no charge to you!
Free Adjustments To Your Kitchen or Bath Remodel
At Mast Contracting, experienced foremen oversee every project. These foremen not only ensure the job is going as planned. They decide what to do when the plan must be changed.
If a major change is required, our project foremen must first check in with the home office. But that’s not the case with minor changes.
Our foremen are elite remodeling professionals. When it comes to doing the right thing, we trust them and their expert judgment.
What does this mean for you? A no-hassle decision on making small adjustments in our required remodeling approach. All with nary a change order or extra fee in sight!
Want this kind of accommodating customer service for your kitchen or bath remodeling project on the Ocean City shoreline? Contact Mast Contracting today for your free remodel estimate. We’ll be happy to show you how we build affordability and respect into every project!